
Today’s world, when almost all
business processes have became dependent on computers and a
computer related problem
at a wrong moment can prove disastrous for your business. We
take Annual Maintenance Contract of business house of all sizes,
industrial house, Government department and large scale
industries to make them
free from various types of problems being generated due to
software, hardware and network failure.
Backed with an experienced
team of experts, we have been rendering unbeatable AMC
Maintenance Services.
Today, we have become one of the
reliable providers of Online Annual Maintenance
Services.
Why don't you get an Annual
Maintenance Contract with us and relax?
We will :
* Attend your faulty computer
in the shortest possible time, usually the same day.
* Repair/replace the defective
components (at our cost for comprehensive warranty).
* Do preventive maintenance of
your computer every month.
* Optimize the settings so that
they work efficiently.
* Regularly virus
scanning
* Make sure you can connect to
your network flawlessly.
Our Network Support
Package
We have pre-designed following
support packages to suit your budget and business needs. Each
solution builds on the services delivered in the last to offer
a range of protection for every type of business requirement.
Whichever package you choose you are assured of our quality of
service and commitment to the highest levels.
Basic
Pakage Our basic package ideally suited to
businesses for up to 10 desktops and a server.
One free visit to asses and
document existing network.
Remote Weekly Sever
checkups.
Remote Weekly backup
check.
Remote Software installation
support.
Unlimited email support (Four
hour response time).
Latest Microsoft updates and
service packs.
Call out charged at an hourly
rate.
Silver
Package This package is suitable for businesses from
11-25 desktops with up to 3 servers. It includes all the
essential services of the Tortoise package and following
additional services;
All the benefits of Basic
package
Two half-day site visits per
month.
Remote Server checkups twice a
week
Daily remote backup
check
Remote software installation
support.
Telephone and unlimited email
support (One hour response time).
Latest Microsoft updates and
service pack
Remote software installation
support
Gold
Package This package is suited to businesses that
have more than 25 desktops and 4 or more servers and require
support on daily basis. This package provides following
benefits;
All the benefits of Silver
package
Up to six half-day site visits
per month
Daily Remote Server
checkups
Daily remote backup
check.
Unlimited telephone and email
support.
Instant remote support
Latest Microsoft updates and
service packs
Remote and On-site Software
installation support*
Pay As You Go
If you don't have a support
contract with us we can still support you on a pay as you go
basis. This option is available to both our contract and
non-contract clients. With Pay As You Go support, we can
provide you instant support remotely or visit your premises,
where remote support is not an option.
Customized Packages
Not happy with pre-defined
package? Give us a call or arrange for a free visit from one of
our certified engineers to discuss your requirements in more
detail in a non-technical language.
*On-site Installation support
is provided as part of pre-agreed site visit as part of the
package.
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